The Residential Hostel rooms are a motel style unit with full ensuite. All meals are provided at no additional cost and are served in our dining room. The cleaning, linen and laundry service enable residents to relax from the everyday demanding chores and enjoy a full program of activities, along with the company of other residents.
Ashleigh House is a smoke free site.
Pre-entry leave for 7 days can is available prior to admission for new residents to Ashleigh House.
Residents are entitled to take up to 52 nights of social leave away from the facility without losing their right of occupancy. This does not include time spent in hospital. Security of Tenure
All residents, including respite residents, are offered a Residency Agreement, which specifies:
The rights and responsibilities of the resident and the service provider;
Fees and charges;
Termination of the agreement.
Residents are free to move from the facility at any time, be it for reasons of re-locating to another care environment or returning home to live with their family.
Every effort is made to ensure residents move into the most appropriate room which is reflective of their care needs. As circumstances change it may be necessary to move a resident from one room to another for medical or other care needs. Any such move would be made in consultation with the resident and their family prior to the move.
If we are unable to continue to provide an adequate level of care for a resident whose care needs have grown beyond the capacity of our staff to manage, this would be discussed with both the resident and the resident’s family / representative with a view to assisting in arranging appropriate alternative accommodation. This decision will only be made after a thorough independent assessment has been performed by the Aged Care Assessment Team (ACAT) and the need for transfer deemed absolutely necessary.
A resident’s security of tenure is valid from the time of admission until the time of their departure.
We encourage family and friends to visit residents any time.
Car parking for Visitors is available in the car park located directly outside the main entrance and within the grounds at the front of the building. Please do not block the front door. This area is for family and visitors picking up or dropping off residents and emergency vehicles.
Residents may bring some small items of furniture and personal affects. Please discuss with the care manager to make arrangements.
An information pack is available from our reception staff during office hours or by calling 03 51 44 4484.